More Than a Cash Register β
Your All-in-One Digital Engine for Cost Reduction, Efficiency & Repeat Bookings
Tailored for Aesthetic Clinics, Skin Management Centers, Spas, Medspas, and Nail & Lash Studios.
Featuring the RM 0 Free Plan for solo studios, the high-ROI Basic Plan for single-store powerhouses, and the Flagship Premium Plan with Desktop Live Concierge & Dedicated Salon Business Analyst! Runs in any web browser with instant 3-second device recovery.
βFrontdesk features lightning-fast checkout, dispute-free package redemptions & conflict-proof scheduling;
backoffice delivers automated commission payroll, 1-minute multi-channel daily closing, member CRM, and automated WhatsApp no-show prevention.
Desktop Live Concierge and Dedicated Salon Business Analyst β zero hardware lock-in, 3-second instant device recovery!β
Frontdesk POS Terminal vs Salon Admin Portal
Frontdesk staff focus on lightning checkout, package deductions, schedule execution, and instant client reception; managers and owners command commission calculations, financial closing, marketing center, and DaaS strategic intelligence.
Touch-Optimized Ergonomics Β· Ultra-Fast Frontdesk Operation
3-Second Checkout
Add service items, retail homecare products, DuitNow QR, cash, or bank transfers with zero checkout queue delays.
Package & Wallet Deductions
Lookup phone numbers to view remaining package sessions and prepaid wallet balances. Electronic signature eliminates disputes.
Conflict-Proof Scheduling
Intelligently binds aestheticians and private treatment suites. Real-time red flag intercepts double bookings automatically.
π Live Concierge Chat
Premium exclusive: Direct two-way WhatsApp concierge on the cashier PC with millisecond dossier penetration and 1-click booking!
Engineered for Touchscreen Frontdesks Β· Ultra-Smooth Operational Terminal
Click tabs below to test live operational modules; inspect real screenshots in 1080P resolution.
Why Salons Switch to Booked! β Key Differentiators
Eliminate manual friction, prevent no-shows, and empower intelligent repeat bookings at every touchpoint.
Zero Queue Delays Β· Crystal-Clear Package Balances, Zero Billing Disputes
Handwritten logbooks cause handwriting disputes when clients question deducted counts. Miscalculated bills and manual card deduction errors erode customer trust and trigger refund demands.
Supports cash, bank transfers, and instant DuitNow QR. On-screen electronic signatures update remaining balances across all devices instantly with total audit transparency.
Frontdesk checkout throughput increases by 200%, eliminating client churn caused by accounting disputes and elevating your salon's brand authority.
Zero SMS Fees Β· T-24h Auto-Patrol Reminders Β· Slashes No-Shows by 70%
Clients forget appointments (No-Shows), leaving treatment suites and aestheticians waiting idle for 2 hours. Traditional SMS charges accumulate into hundreds monthly, and manual phone calls feel awkward.
- β’ Appointment Created: Seconds-fast formal confirmation letter (treatment, aesthetician, address, terms);
- β’ T-24h Auto-Patrol: Daily evening patrol scans tomorrow's arrivals to dispatch warm reminders;
- β’ Checkout Completed: Instant full e-receipt (remaining package balance, wallet credits, points);
- β’ Equipped with Anti-Ban randomized delay intervals for compliant peace of mind.
Saves hundreds to thousands in SMS expenses monthly. Rescuing just 2 no-shows each week recovers thousands in gross margin!
[Luminance Skin Lab Β· Booking Confirmation]
Dear Mrs. Lim,
Your appointment has been confirmed successfully:
π
Date & Time: Today 3:30 PM
π Treatment: Collagen Hydra-Glow Infusion (75 Mins)
π Suite: VIP 02 Rose Suite
π©ββοΈ Aesthetician: Amanda
π Complimentary parking is reserved. We look forward to pampering you!
Two-Way Desktop WhatsApp Chat Β· Millisecond Dossier Penetration Β· 1-Click Booking
No more juggling between a mouse and a handheld phone at the frontdesk! Chat directly on your cashier PC screen with two-way text, multimedia, and voice notes. Clicking any conversation reveals the client's remaining packages, wallet balance, and past visit history beside the chat with a 3-day data auto-trimming engine!
Desktop Two-Way Chat
Send/receive text, before/after photos, voice notes, and contact cards on the large cashier monitor.
Dossier Penetration
Click any chat to instantly see remaining package sessions, wallet balance, and treatment histories.
Proactive Chat & Search
Real-time fuzzy search by name, phone, or ID; or enter any new phone number to start chatting directly.
In-Chat 1-Click Booking
Schedule appointments while chatting. Auto-fills client profile and dispatches confirmation in seconds.
3-Day Auto-Trimming
Server disk cleans up every 3 days. Chats stay permanently on phones while keeping your cloud system light.
Hi, tomorrow 3:30 PM do you have a slot for my Collagen Infusion?
Hello! Saw your Pico Glow promotion, what is the first-trial price?
Amanda was great last week! Next Saturday can I bring my sister together?
Hi, tomorrow 3:30 PM do you have a slot for my Collagen Infusion?
14:28Hello Datin! I can see your account has Collagen remaining. I am locking in VIP Suite 02 and Aesthetician Amanda for you right now on the right panel!
14:29 ββOperational Health Diagnostics Β· Expert Analyst Recommendations Β· 1-Click Dormant Reactivation
Buying a system isn't just buying a digital ledger β it's having a dedicated professional salon business analyst examine your store's performance! Our senior analysts continuously evaluate repurchase cycles, staff utilization, and churn indicators, delivering tailored strategic prescriptions and 1-click marketing touchpoints!
Health Diagnostics
Calculates repurchase intervals, churn rates, average spend, and staff utilization rates in real time.
Analyst Strategic Guidance
Identifies dormant clients and expiring packages to craft tailored reactivation vouchers and retention campaigns.
1-Click Directives
No manual spreadsheet exports needed; trigger customized campaigns to target WhatsApp contacts in 1 click.
Monthly Playbook
Auto-generates monthly revenue playbooks with priority 7x12 VIP customer success hotline support!
Month-End Payroll in 1 Click Β· 4 Payment Channels Reconciled in 1 Minute with Phone Masking
Owners stay up late manually computing commission Excel sheets. Service rates, retail commissions, and consumable deductions get tangled, causing staff discontent; cash and card slips fail to balance.
Granular tracking for treatment labor, retail products, and consumable deductions. Multi-staff sub-accounts feature phone masking (e.g. +60 12-*** 8899) to safeguard customer contact assets.
Saves hours of late-night payroll accounting. Transparent commission breakdowns motivate staff, and evening closing reconciles across 4 payment methods in 60 seconds.
| Staff Name | Service / Product Item | Gross Amount | Commission Rate | Calculated Commission |
|---|---|---|---|---|
| Amanda (Senior Aesthetician) | Collagen Hydra-Glow Facial (75min) | RM 280 | 15% Labor Rate | RM 42.00 |
| Amanda (Senior Aesthetician) | SYUEO Hyaluronic Acid Ampoules Box (Retail) | RM 360 | 10% Retail Rate | RM 36.00 |
| Jessica (Lash & Nail Artist) | Camellia Lash Extension Set | RM 180 | 20% Labor Rate | RM 36.00 |
Runs in Any Browser on Tablets, PCs or Phones Β· Liquid Spills & Crashes Restored in 3 Seconds
0 Hardware Lock-in
Use your existing iPads, laptops, or desktop PCs without spending RM 3,000+ on proprietary hardware.
3-Second Recovery
If liquid spills damage your frontdesk PC, log in from any phone or tablet and resume checkout in 3 seconds.
Bank-Grade Cloud Encryption
Multi-region encrypted cloud backups ensure your financial ledgers and customer lists are never lost.
Standard Thermal Printers
Plug-and-play compatibility with standard Bluetooth, Wi-Fi, and USB 58mm/80mm receipt printers.
3 Plans Core Features & Capabilities Matrix
Detailed breakdown comparing π’ Free Plan (Starter Experience), π΅ Basic Plan (Single-Store Workhorse), and π Premium Plan (Chain & Flagship Growth) so you can choose the ideal stage for your salon!
| Feature Module | π’ Free Plan(Starter Experience Β· RM 0) | π΅ Basic Plan(Single-Store Workhorse Β· RM 38/mo) | π Premium Plan(Chain & Flagship Growth Β· RM 58/mo) |
|---|---|---|---|
| Member Capacity Hard Limit | Hard Cap 100 Clients(Upgrade prompt upon limit, data 100% secure) | β Unlimited | β Unlimited |
| Core POS Checkout & Billing | β Included | β Included | β Included |
| Scheduling & Staff Shift Rostering | β Included | β Included | β Included |
| Member Cards, Top-Up & Package Redemptions | β Included | β Included | β Included |
| Revenue & Settlement Reports | β Today's Overview Only | β Complete Historical Analytics | β Complete Historical Analytics |
| Multi-Staff Sub-Accounts & Role Permissions | β Not Included | β Supported (Roles & Phone Masking) | β Full Granular Permissions |
| Marketing Center (Vouchers, Top-Up Rewards, Rebates) | β Not Included | β Full Marketing Suite | β Full Marketing Suite |
| Deep Aesthetician Commission & Payroll Accounting | β Not Included | β Full Commission Engine | β Full Commission Engine |
Automated WhatsApp Notifications (One-Way) (E-Receipts / Booking Confirmations / T-24h Reminders) | β Locked (Upgrade Required) | β Full Automated Gateway (Anti-Ban) | β Full Automated Gateway (Anti-Ban) |
WhatsApp Frontdesk Live Concierge Reception (Desktop Two-Way Chat & Multimedia) | β Not Included | β Not Included | π Exclusive Flagship Feature |
Proactive Chat & Intelligent Client Search (Start chat with new prospects or search members) | β Not Included | β Not Included | π Exclusive Flagship Feature |
| In-Chat Holographic Dossier & 1-Click Booking | β Not Included | β Not Included | π Exclusive Flagship Feature |
| Dedicated Salon Business Analyst & Strategic Advisory | β Not Included | β Not Included | π Exclusive Flagship Feature |
| Analyst Strategic Guidance & 1-Click Directive Dispatch | β Not Included | β Not Included | π Exclusive Flagship Feature |
| Exclusive Crown VIP Badge & 7x12 Priority Support | β Not Included | β Not Included | π 7x12 Priority VIP Line |
Flexible Staged Plans Β· Built to Grow With Your Salon
Free Plan RM 0 Β· Basic Plan RM 38/mo Β· Premium Plan RM 58/mo
We know running a salon is hard work. We never charge heavy hardware fees or force long-term contract lock-ins. Start completely free as an emerging studio, scale smoothly with our core Basic Plan, or unlock high-margin retention with the Flagship Premium Plan!
Free Plan
Ideal for newly opened nail, lash, and skincare studios, solo practitioners, and early-stage trials.
- βCore Cashier Checkout: Single project billing, product retail, cash, bank transfer & DuitNow QR
- βPackage Balances: Manual package logging, session deductions, and prepaid wallet balances
- βCalendar Scheduling: View today's and upcoming appointment rosters on the frontdesk board
- βToday's Revenue Overview: Quick overview of today's total takings and checkout counts
- βNo automated WhatsApp messages (buttons locked)
- βNo marketing tools (vouchers, top-up gifts, rebates locked)
- βNo staff commission payroll & sub-account access control
Permanently free for up to 100 clients Β· Smooth 1-click upgrade anytime
Basic Plan
Designed for established salons, aesthetic centers, and spas with steady client flows and staff teams.
- βUncapped Capacity: Support thousands of client records without ever hitting a ceiling
- βUnlocks Automated WhatsApp Push: Auto-dispatches e-receipts, booking confirmations & T-24h evening reminders (with Anti-Ban delays)
- βUnlocks Full Marketing Suite: Vouchers library (cash/threshold/percentage), tiered top-up bonuses (e.g. pay 1000 get 200), referral rebates
- βCommission & Payroll Accounting: Service labor, retail products, and consumable deductions calculated automatically
- βMulti-Staff Role Permissions: Independent logins and client phone number masking (+60 12-*** 8899)
- βMulti-Channel Daily Closing: 1-minute settlement across cash, DuitNow QR, transfer, and cards with full exportable reports
- βNo desktop two-way WhatsApp Live Concierge (Requires Premium)
- βNo Dedicated Salon Business Analyst & Strategic Reviews (Requires Premium)
Or order RM 500+ monthly in SYUEO wholesale supplies to get this plan 100% free.
Premium Plan
Premium beauty clubs, high-end aesthetics clinics, and ambitious salons focused on high private-traffic retention.
- πExclusive #1: WhatsApp Frontdesk Live Concierge Reception
β’ Two-way desktop WhatsApp chat (text, photos, voice notes & contact cards)
β’ Millisecond dossier penetration (remaining packages & wallet balance on side panel)
β’ Proactive chat with fuzzy member search & new phone number dialing
β’ In-chat 1-click booking with instant confirmation letter dispatch
β’ 3-day data auto-trimming mechanism for permanently lightweight cloud performance - πExclusive #2: Dedicated Salon Business Analyst & Strategic Growth Advisory
β’ Operational health diagnostics (repurchase cycles, churn alerts, staff utilization)
β’ Dedicated analyst recommendations (identifies expiring packages & 30-day dormant clients)
β’ 1-click marketing directive dispatch to target cohorts directly
β’ Monthly revenue growth advisory playbooks & strategic reviews - βExclusive VIP Crown Badge: Premium branding identity across admin portals
- β7x12 Dedicated Support Line: Dedicated customer success manager for hands-on onboarding
- βSeamless Multi-Store Scaling: Effortless expansion to additional branches and workstations
Equivalent to hiring a dedicated Chief Operating Officer for the price of coffee!
Book Your Free 1-on-1 Demo of Booked! Salon POS
Submit your salon details and our digital transformation consultant will contact you promptly to arrange a personalized walkthrough tailored to your business model.
Common Questions from Salon Owners Answered
In-depth answers regarding Free Plan caps, WhatsApp reliability & compliance, Live Concierge value, and data migration.
Turn Every Client into a High-Retention Brand Evangelist
Start with the RM 0 Free Plan to collect your first 100 clients, scale with the Basic Plan for automated reminders and commission payroll, or dominate your market with the Flagship Premium Plan.
Zero hardware lock-ins, 3-second instant device recovery, and zero contract commitments!